You can cancel a withdrawal on the Trade platform by following these steps –
- Sign in to the Trade mobile app
- Select the Profile icon in the top left-hand corner
- Choose the Activity menu item
- Select Filters in the top left-hand corner, and choose Withdrawals
- Under the Pending section, you will see your most recent withdrawals
- Select the withdrawal that you wish to cancel, and at the bottom of the screen, choose Cancel Withdrawal
- Confirm this by selecting Yes on the confirmation popup, and you will receive confirmation that your withdrawal has been canceled
I don't see an option to cancel my withdrawal, what do I do?
If you do not see the option to cancel your withdrawal, then it is no longer cancellable as the withdrawal is already being processed. In the event of an emergency, please reach out to our support team to see if there is anything we can do.