Overview

You can buy or sell stocks and ETFs in a self-directed investing account as long as they meet our eligibility criteria. The stock or ETF must meet the following criteria:

• The asset is on an exchange we support.
• The asset meets our settlement or average daily volume requirements.
• The asset isn't delisted, suspended, or halted.

Why isn't a stock or ETF available?

A stock or ETF might be unavailable for the following reasons:

We don't support the type of security

We only support stocks and ETFs in self-directed investing accounts. We don't support any other assets in self-directed investing accounts, including:

• Mutual Funds
• Preferred Shares
• Forwards & Futures
• Rights and Warrants
• Bonds
• Investment Savings Accounts & Money Markets
• Stocks & ETFs that trade on non-North American exchanges

This security isn’t listed on a supported exchange

The asset may be listed on an exchange we don't support. We currently support major exchanges, including:

• Toronto Stock Exchange (TSX)
• TSX Venture Exchange (TSXV)
• New York Stock Exchange (NYSE)
• NASDAQ
• NEO
• Canadian Securities Exchange (CSE)
• BATS Exchange

If the security you're looking for is listed on another exchange or is an unsupported over-the-counter (OTC) security, it may not be available.

If the security is listed on both a US exchange and a Canadian exchange, we will only support the security listed on the Canadian exchange.

This security may not meet our settlement or average daily trading volume requirements

The asset may not meet our settlement requirements with the Canadian Depository for Securities (CDS) or the Depository Trust Company (DTC). Additionally, we have minimum price and volume constraints for stocks.

The security is delisted, suspended, or halted

In most cases, you can’t submit orders for securities that are delisted or suspended. You can submit orders for securities that are halted, however, they won't be filled until trading resumes.

If you own a delisted stock or ETF within your self-directed investing account, you have the following options:

• Continue holding the shares in your account with the hope that the security eventually gets re-listed.
• Sell your shares by submitting a limit order for the security that has been delisted. Follow the steps in this article to learn how to place a limit order.
• Request to remove and write off the delisted security. Please contact our Client Support team to confirm if the security is eligible for the removal process. 

Request a new stock or ETF

If you'd like to request a stock or ETF that's not currently available, you can add it to our feedback survey. Requesting a stock or ETF doesn't guarantee it'll become available to trade.