Sync your PIN

After setting up your Wealthsimple Cash card PIN for your physical card, you'll also need to sync it.

To sync your PIN:

1. Insert your card to make a purchase or withdraw money from an ATM.
2. Enter your new PIN. If the card reader says that your PIN failed, enter it 3 more times. This is normal.
3. Your new PIN will be synced.

Change your PIN

To change your PIN:

1. Sign in to the Wealthsimple app on your mobile device
2. Select your Cash account from the home screen
3. Select the card icon in the top-right corner
4. Swipe left to show your Physical card settings options
5. Select Change PIN and follow the instructions to change your PIN

After changing your PIN, you'll need to activate it. To activate your new PIN:

1. Insert your card to make a purchase or withdraw money from an ATM.
2. Enter your new PIN. If the card reader says that your PIN failed, enter it 3 more times. This is normal.
3. Your new PIN will be activated.

Unauthorized PIN change

If you received an email notifying you of a PIN change that you didn't initiate, please contact our support team and change your password immediately to protect your account.