You can cancel your subscription to Plus at any time. Here's what happens when you cancel your subscription:
- Your subscription will remain active until the end of the billing cycle.
- At the end of the billing cycle, we'll move all your USD stocks held in your trading accounts to your CAD accounts and cancel any open orders. There is no currency conversion fee to move your holdings from a USD account to a CAD account.
- It'll take about one hour for the transfer to complete. You won't be able to sell your U.S. stocks during this time.
- We'll convert your U.S. Dollar cash balance into Canadian Dollars. There is a 1.5% currency conversion fee to convert USD into CAD.
Cancel your Plus subscription
- Sign into the Trade app on your mobile device
- Tap the More tab at the bottom of the screen
- Choose the Subscription menu item
- Select Cancel subscription
- You’ll be prompted to confirm your cancellation. If you’d like to go ahead and cancel select Yes, I’m sure