When you sync your contacts with the Wealthsimple Cash app, we add all your eligible contacts to your list of friends on Cash. If there is a specific contact you do not wish to have as a friend on your Wealthsimple Cash app, you can block them directly from your profile. 

Blocking a contact will have the following impact:

• Remove them from your friends bar and contact list
• Hide each of you in each other’s profile
• Prevent payments and payment requests to and from each other

To block a Wealthsimple Cash app user, follow these steps: 

1. Log in to your Cash mobile app
2. Tap the $ at the center of your screen
3. Search for the contact you wish to block and tap their name
4. Tap their profile icon at the top of your screen
5. Select Block user
6. Confirm by tapping Block

View your blocked users

To view a list of all the users you blocked, follow these steps:

1. Log in to your Cash mobile app
2. Tap your wallet balance in the top left-hand corner
3. Select the gear icon  in the top left-hand corner
4. Tap Privacy and security
5. Choose Blocked accounts

Unblock a user

To unblock a Wealthsimple Cash app user that you previously blocked, follow these steps: 

1. Log in to your Cash mobile app
2. Tap your wallet balance in the top left-hand corner
3. Select the gear icon  in the top left-hand corner
4. Tap Privacy and security
5. Choose Blocked accounts
6. Tap Unblock next to the name of the user you wish to unblock
7. Confirm by tapping Unblock