How long should my funds transfer take?

Deposits: Deposits from your bank account are processed overnight if you are using a debit card. If you are making a bank transfer this can take up to three days to reach us. Direct debits will take a day to show on your account (a business day).

Withdrawals: Withdrawals can take up to 7 business days from the time the withdrawal is requested to the time the money arrives in your bank account. While we are doing all we can to make this faster, at the moment, we take all the instructions to sell investments, that happens the day after the instruction is made (assuming no weekends or bank holidays) the trade happens and that then takes three days for the money to come back from the sale of the investment. Then once the money is confirmed back in your investment account it can be paid over to your bank the next day.

Transfers: Transferring an existing investment account to Wealthsimple can take anywhere from 3 days to 30 days depending on the systems of your existing institution.

Trading: Once received, we'll invest your money and have your portfolio visible online within 2 business days.

If things are taking longer than expected, please contact our Relationship Management team by phone at 0800 808 5653 or email support@wealthsimple.com.

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