Deposits: Deposits from your bank account are processed overnight. Once your bank details are verified, your deposit will be processed within 24 hours.
Withdrawals: Withdrawals can take up to 7 business days from the time the withdrawal is requested to the time the money arrives in your bank account. The time lag is due to regulatory requirements and the processes used by banking institutions. Our team is currently working to make withdrawals faster for you.
Institutional Transfers: Transferring an existing investment account to Wealthsimple can take up to 5 weeks. We're working hard to make these transfers faster; however, they're heavily dependent on the time it takes your current institution to respond to the transfer request.
Trading: Once received, we'll invest your money and have your portfolio visible online within 48 hours.
If your transfer is taking longer than expected, please contact our Relationship Management team at firstname.lastname@example.org.