You can view your pending account transfers from the Portfolio page in your account.
- Head to my.wealthsimple.com and sign in to your Invest & Save account
- Navigate to the Portfolio page
- Under the Invest heading, you can see your active account transfers
Note: Most transfers take 1-4 weeks to complete, although in some cases it can take up to 8 weeks if the transfer is more complex. If there is an issue with your transfer – it gets rejected by your institution or we need more information – we'll contact you to let you know.
Cancel a pending transfer
When you make a transfer request, we'll send it over to your banking institution as quickly as we can. For this reason, the fastest way to cancel a pending transfer is to contact your banking institution directly and tell them you do not want to proceed with the transfer.