Use the QR code included in the envelope with your Wealthsimple Visa Infinite* credit card to start the activation process.

Follow these activation steps with your mobile device:

1. Scan the QR code included in the envelope
2. Tap Activate
3. Your card is activated
4. Tap View my PIN
5. Record your PIN

Your virtual card details will match the CVV and expiry date of the physical card after activation. You'll need to update these details if you have them stored as a payment method somewhere.

Troubleshoot activating your card

Review the errors below and how to resolve them:

1. Network connection error

   • If you see this error, tap Try again.
   • Check your network connection if the issue persists.

2. Card not found

   • You don't have a credit card on your account.
   • Please follow the steps if you received an invitation to apply for a Visa Infinite card.

3. Failed activation

   • If you see This is taking a while, this means we encountered a problem activating your card.
   • We'll notify you when we resolve the problem and you can activate your card.

Related articles

• Wealthsimple Visa Infinite* credit card | Frequently asked questions

* Trademark of Visa Int., used under license.

iPhone and Apple Pay are trademarks of Apple Inc., registered in the U.S. and other countries and regions. Android and Google Wallet are trademarks of Google LLC.