In this article:
Overview
If you've recently made a deposit into your Wealthsimple account, you can check its status or cancel it directly through the Wealthsimple mobile app or on the website.
View the status of a pending deposit
To view the status of a pending deposit:
- Log in to the Wealthsimple app
- Tap the Activity tab at the bottom of the screen
- You can find your pending deposit in two ways:
- Tap the Pending section at the top of your Activity feed
- Tap Quick filter or Type, and choose Deposits
- Tap Apply
- Select a deposit to view its Status and details
Cancel a pending deposit
You have up to 1 hour to cancel a pending deposit for the following account types:
- Individual chequing
- Individual non-registered
- Crypto
- TFSA
- RRSP
- FHSA
You have up to 15 minutes to cancel a pending deposit for all other account types.
- Log in to the Wealthsimple app
- Tap the Activity tab at the bottom of the screen
- Navigate to the Pending section at the top of your Activity feed or use the Filter tool to select Deposits
- Select a deposit to view the details
- Tap Cancel at the bottom of the screen
- Log in to your Wealthsimple account
- Select the Activity from the top menu
- Under Filters on the right, click Type
- Select Deposits
- Choose a deposit to view the details
- Tap Cancel this deposit and then Yes to confirm
Frequently asked questions
I don't see an option to cancel my deposit, what do I do?
If you don't see the option to cancel a deposit, it means your deposit is being processed and isn't cancellable. You have a couple of options:
- You can withdraw the funds five days after they arrive in your Wealthsimple account and send them back to your external bank account. This can take anywhere from 2-7 days to complete, depending on your account type.
- You can contact your bank to request a stop payment if you haven't traded your funds and you don't yet see your deposit request on the transaction history in your external bank account. If you request a stop payment after trading with the funds, a payment may be due if you have any losses. If this is the case, some of your existing assets may be sold off to cover the balance due, or you may need to initiate a new deposit to cover it.
If you need to cancel a deposit into an RRSP or TFSA and your institution can't reverse it, please contact us directly so that we can look into it further for you.
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