If you've recently made a deposit into Wealthsimple Trade, you can check on its status from within the Trade app.
View or cancel a pending deposit
- Log into my.wealthsimple.com and sign in to your Trade & Crypto profile
- Select the Activity from the top menu bar
- Under Filters on the left-hand side select Deposit
- Choose a deposit to view the details
- Tap Cancel this deposit and then Yes to confirm cancel
- Sign into the Trade app on your mobile device
- Tap the More tab at the bottom of the screen
- Select the Activity menu item
- Tap the Filter button and choose Deposits
- Select a deposit to view the details or cancel it
Note: If you don't see a More tab at the bottom of your screen, please update the Trade app.
I don't see an option to cancel my deposit, what do I do?
Note: If you no longer see the option to cancel, this means that your deposit is being processed and is no longer cancellable.
You have a couple of options:
- Five business days after your deposit arrives in your Trade account, you can withdraw the funds and send them back to your bank account. This usually takes one or two business days to complete.
- You can contact your bank to request a stop payment if you have not traded with your funds and you do not yet see your deposit request on the transaction history in your bank account. If you request a stop payment after trading with the funds, a payment may be due if you have any losses. If this is the case, some of your existing assets may be sold off to cover the balance due or you may need to initiate a new deposit to cover it.
If you need to cancel a deposit into an RRSP or TFSA and your institution cannot reverse it, please contact us directly so that we can look into it further for you.
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