Transfer your Wealthsimple account to another institution

We're sorry to see you leave Wealthsimple but we understand that sometimes plans change and you may need to move your account elsewhere. Wealthsimple does not charge any fees, including any DSC fees, to transfer your account to another institution.

We'll close the Wealthsimple account that you transferred to another institution after the transfer is complete.

Note: When you request a transfer out, we'll halt all activity in your account to prevent any issues that may cause a rejection of your transfer. It typically takes 10 business days for a transfer out to complete.

Requesting a transfer out

All transfers out must be initiated by the receiving institution (the institution to which you are moving your account to). They will have their own transfer form for you to complete and sign, and they will initiate the transfer out with our back office, Wealthsimple Investments Inc.

You'll need to give the receiving institution your Wealthsimple account number, as well as the following details:

Relinquishing Institution: Wealthsimple Investments Inc.
Address: 201-80 Spadina Avenue, Toronto, ON, M5V 2J4
Phone: 647-535-3404 Fax: 647-245-1002
Email: transfersout@wealthsimple.com
FINS# T003 CUID# CSIT DLR# 7829 REP# HX1

Note: The phone number and email address listed above are for communication between financial institutions. If you as a client reach out to either that phone number or email, you will not receive a response. Instead, please use the phone number listed here.

Different transfer types

When transferring accounts, institutions can send transfer requests through different delivery channels. If your institution is ATON eligible, the request must be submitted via ATON. Otherwise, we accept transfer requests via email, fax or mail.

It will take approximately 2-4 weeks to transfer your funds, but if there are any delays with the transfer, we will contact your institution directly. They may need to coordinate with you to resolve any issues before the transfer out can be completed.

It is also important to note that once your transfer out has been initiated, you will no longer be able to withdraw funds from that account.

While we do not charge any fees to transfer out your account, the receiving institution or intermediaries may and we are unable to cover or reimburse these fees.

If you have any questions about transferring your account, please let us know by reaching out and submitting a request.

Note: We can only transfer out whole shares of stocks and ETFs to another institution. If you're transferring out a trading account, you will need to sell any fractional shares in the account before you can begin the transfer.

Understanding the book value of your holdings

If you hold USD securities in a CAD account, we do not provide the book value of US stocks in USD because the book costs are tracked in CAD. You can use the USD to CAD conversion rates at the date of your BUY and SELL transaction dates to calculate the USD value of your shares.

If you hold USD securities in a USD account, we can provide your book values in USD.

Requesting a transfer out

Different transfer types

Understanding the book value of your holdings

Comments

Transfer a Wealthsimple account to another institution

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