Overview
You can set up direct deposit or pre-authorized debit with any of your individual and joint Cash accounts. Direct deposit allows you to get paid straight into your account. Then, you can use your funds to pay bills automatically (including mortgage payments), spend with Cash, or invest funds in either a managed or self-directed investing account.
Direct deposit
Direct deposits allow employers and other entities to deposit funds directly into your account in place of sending you a physical cheque. As funds from a direct deposit enter your account directly from the sender, they are available to send, spend or invest instantly.
Step 1: Find your direct deposit information
To deposit your paycheque directly into Wealthsimple, you need to copy your direct deposit information in your Cash account and then update your payroll information yourself, or share this information with your employer. Each Cash account has its own direct deposit information.
To find your direct deposit information, follow these steps:
- Log in to your Wealthsimple mobile app
- Tap the Home tab at the bottom of the screen
- Select your Cash account
- Tap More
- Tap Account details (or Set up direct deposit if not already enabled)
- Here, you will see your institution number, transit number, and account number
- Tap the copy icon to copy the information directly to your clipboard
- Log in to your Wealthsimple account
- Under Accounts, select your Cash account
- Your direct deposit information is available on the right side of the page
Some HR teams ask for a PDF of a void check. If you need this, follow these steps:
- Log in to your Wealthsimple mobile app
- From the Home tab, select your Cash account
- Tap More
- Tap Account details
- Select the Download void cheque option
- Download and/or email the PDF void cheque to yourself
- Log in to your Wealthsimple account
- Under Accounts, select your Cash account
- Select Download void cheque on the right side of the page under your direct deposit information
- Your void check will open in a new tab. You can download and/or email the PDF void cheque to yourself
Step 2: Update your payroll information
Usually, you can change your direct deposit information right in the system you use to check your payroll information. However, in some cases, you may have to email your payroll team to make the switch.
Option 1: Update your direct deposit information yourself
Here are the instructions for some of the most common payroll systems:
- ADP
- Ceridian/Dayforce
- Workday (see instructions below)
Add a new account in Workday
- Select Pay from the main Menu
- Select Payment Elections from the options
- Under Accounts, select Add
- Enter the following account information
- Account Type (Wealthsimple Cash is Chequing)
- Institution Number
- Account Number
- Bank Name: Wealthsimple Investments Inc.
- Branch ID
- Select OK when you're done
Option 2: Share your direct deposit information with your employer
You’ll need to give your Wealthsimple institution number, transit number, and account number to your employer’s payroll team.
If you aren’t sure how to change your payroll information with your employer, we’ve drafted an email you can send to your payroll team that you can view below.
Click here to view the email template
Hi [name],
I would like to update my direct deposit information. Please update my direct deposit information to the following:
Institution Number: 703
Branch / Transit Number: [your branch number]
Account Number: [your account number]
Branch Address: 201 - 80 Spadina Ave, Toronto, ON M5V 2J4, Canada
Please note this account is a checking account.
If you have any questions about this change, please let me know.
Thanks very much,
[Your name]
Once your direct deposit is set up and your employer has confirmed your new direct deposit information, you can expect to receive your first deposit the following pay period. If you have notifications turned on, you will receive a notification every time funds are directly deposited into your Wealthsimple account. These funds will be immediately available to use in the Wealthsimple app.
Troubleshooting direct deposit setup issues
There are a few reasons why your employer can’t set up your direct deposit to you Wealthsimple Cash account:
- You shared incorrect direct deposit information. Double-check that the direct deposit information you shared with your employer matches the information for your desired Cash account.
- The payroll system can’t accept Wealthsimple’s institution number. If the payroll system can’t accept our institution number (703). In some cases, the payroll system can be updated. Please send the email template below if this is the error you’re encountering.
Click here to view the email template
Wealthsimple became a Payments Canada member on Dec 2, 2021. In early March, notice was sent to all banking partners on the addition of the new financial institution number 703, with a go-live date of April 8, 2022. We noticed some organizations have not yet updated their systems to reflect this change, as it is not often a new institution number is added.
We ask you to please update your systems/processes to accept the following:
Financial Institution # - 703
Transit # - Your 5 digit transit number (00001)
Account # - Your 7-10 digit account number
Pre-authorized debit
A pre-authorized debit is a way of paying bills directly from your Cash account. A pre-authorized debit allows a biller to automatically withdraw an authorized amount of money from your bank account when a payment is due.
This type of bill payment is useful for recurring bills when you don't want to miss a payment, like
- credit cards
- phone bills
- utilities
- mortgage payments
Set up a pre-authorized debit
When you set up a pre-authorized debit, you will need to provide your direct-deposit information to the payee, generally through the payee’s payment portal.
To view your direct deposit information, follow the steps above.
Once you have set up a pre-authorized debit, you will receive notifications any time a payment goes through.
You can also view your payments in the Wealthsimple app by following the steps below:
- Log in to your Wealthsimple mobile app
- Tap the Activity tab at the bottom of your screen
- Select the payment with the name of the payee
- Here, you will see the payment details of the pre-authorized debit
Frequently asked questions
What is my Branch number or ID?
The Branch number or ID would be the five-digit Transit number. The terms Branch number and Transit number are used interchangeably.
What’s my branch address?
If you are required to enter a branch address when submitting your Direct Deposit/PAD you can use the following address: 201 - 80 Spadina Ave, Toronto, ON M5V 2J4, Canada
Can pre-authorized debit transactions be processed using newly deposited funds?
You can use funds from an instant deposit or direct deposit immediately for a pre-authorized debit. However, if your deposit was not instant, the funds will need to settle in your Cash account for 5 business days before you can use them.
Are there NSF fees for failed pre-authorized debit transactions?
No, there aren’t any NSF fees for failed pre-authorized debit transactions.
What happens if my pre-authorized debit fails or gets rejected?
If your pre-authorized debit fails due to insufficient funds, we will send you a notification (you may not receive the notification if you’ve opted out of these). To have the pre-authorized debit resent, you will need to request that the pre-authorized debit initiator (the recipient of the funds) processes the request again. Before requesting to have the transaction retried we strongly encourage you to double-check that you used the correct account information.
What happens if I don’t see a direct deposit in my Cash account on payday?
Make sure to double-check that your account information has been inputted correctly into your employer’s system.
After verifying that your account information is correct, you can reach out to our support team for further assistance in understanding why you’re not seeing your direct deposit.
Can I receive a direct deposit from a US payroll?
No, we can't support direct deposits from a US payroll. Please contact your employer if you have attempted to set this up, as we will not have any visibility into a direct deposit from a US payroll.
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