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How to activate your credit card
Note: We’re releasing limited quantities of cards over the coming months. Once you join the waitlist in the app, we’ll send you a notification when cards are available, and you can apply. Make sure you have push notifications turned on in your settings to get the notification.
Use the QR code included in the envelope with your Wealthsimple Visa Infinite* Credit Card to start the activation process.
Follow these activation steps with your mobile device:
- Scan the QR code included in the envelope
- Tap Activate
- Your card is activated
- Tap View my PIN
- Record your PIN
Your virtual card details will match the CVV and expiry date of the physical card after activation. You'll need to update these details if you have them stored as a payment method somewhere.
Troubleshoot activating your card
Review the errors below and how to resolve them:
- Network connection error
- If you see this error, tap Try again.
- Check your network connection if the issue persists.
- Card not found
- You don't have a credit card on your account.
- Please follow the steps if you received an invitation to apply for a credit card.
- Failed activation
- If you see This is taking a while, this means we encountered a problem activating your card.
- We'll notify you when we resolve the problem, and you can activate your card.
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* Trademark of Visa Int., used under license.
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