Overview

You can cancel or disable USD accounts at any time. If you decide to cancel your self-directed USD accounts, we'll simply merge your Canadian Dollar and U.S. Dollar accounts back into a single account. We'll also convert any remaining USD in your account back to CAD.

To cancel or disable USD accounts:

• Core clients: Follow the instructions below to cancel your paid subscription.
• Premium and Generation clients: Contact our Client Success team to disable one of your free USD accounts.

What happens when you cancel your subscription

Here's what happens when you cancel your subscription:

• Your subscription will remain active until the end of the billing cycle.
• Your last billing cycle will be extended for 100 days for no additional cost.
• At the end of the billing cycle, we'll move all your USD stocks held in your trading accounts to your CAD accounts and cancel any open orders. There's no currency conversion fee to move your holdings from a USD account to a CAD account.
  • It'll take about four hours to complete the transfer. You can't sell your U.S. stocks during this time.
• We'll convert your U.S. Dollar cash balance into Canadian Dollars. There is a 1.5% currency conversion fee to convert USD into CAD.

Cancel your paid subscription to USD accounts

If you're a Core client, you can follow these steps to cancel your paid subscription:

1. Sign in to the Wealthsimple app on your mobile device
2. Tap the Profile icon at the top-right of the screen
3. Scroll down and tap USD accounts
4. At the bottom of the page, tap Cancel subscription
5. You’ll be prompted to confirm your cancellation. If you’d like to go ahead and cancel, select Yes, I’m sure