Overview

You can cancel or disable USD accounts at any time. If you decide to cancel your self-directed USD accounts, we'll simply merge your Canadian Dollar and U.S. Dollar accounts back into a single account.

To cancel or disable USD accounts:

• Core clients: Follow the instructions below to cancel your paid subscription.
• Premium and Generation clients: Contact our support team to disable one of your free USD accounts.

What happens when you cancel your subscription

Here's what happens when you cancel your subscription:

• Subscriptions will remain active until the end of the billing cycle. 
• At the end of the billing cycle, all USD stocks will remain in the same account. 
• Any unused USD cash balance will remain as is, but you can't use it towards USD trades. You can manually convert this cash balance or transfer it to another account.

Cancel your paid subscription to USD accounts

If you're a Core client, you can follow these steps to cancel your paid subscription: