Overview

Your virtual Wealthsimple prepaid Mastercard is a digital version of your physical Wealthsimple prepaid Mastercard. You can use your virtual card to buy goods and services online with your virtual card number. You can also add it directly to your phone’s digital wallet to make in-person purchases.

Your virtual card will have a different number from your physical card. This is intentional and helps keep your information secure.

Benefits of using your virtual card

There are many benefits to using your virtual Wealthsimple prepaid Mastercard. These include:

• Instant availability: Your virtual card will be available for you to use as soon as you sign your account agreements. Unlike your physical card, you don't need to activate your virtual card.
• Always at your fingertips: As long as you have your phone on you, you will have access to your virtual card. It’s great for times when you don’t have access to your physical card.
• Increased security: Your virtual card has a different number from your physical card. If your physical card gets compromised, your virtual card will remain protected and available for use. We also might prompt you to verify your identity before completing an online purchase.

Online purchase authentication

In some cases, we’ll ask you to verify your identity before completing an online purchase. When this happens, we’ll instruct you to enter a 6 digit secure code that you receive by email or mobile device.

If you receive an unexpected text or email

Check if you’ve shared your card number with someone who might be making an online purchase. If you haven’t shared your card number with anyone, you should:

1. Lock your card.
2. Contact our support team to request a new prepaid Mastercard. We’ll also give you a new virtual card number.

Start using your virtual card

Below are some resources to help you start using your virtual Wealthsimple prepaid Mastercard:

• Add your virtual Wealthsimple prepaid Mastercard to a phone wallet 
• Using your Wealthsimple prepaid Mastercard