View or cancel a pending Interac e-Transfer®

In this article:

Check the status of your e-Transfer

To check the status of an e-Transfer you sent, follow these steps:

  1. Log in to your Wealthsimple mobile app
  2. Tap the Activity tab at the bottom of your screen
  3. Select the e-transfer under your Activity
  4. Tap your e-transfer to check the status
Note: If your e-Transfer has been In Progress for longer than 30 minutes, it is likely that the e-transfer has been held by an intermediary. Our team is currently working on resolving this in order to release the funds, which may take up to one business day.

Cancel a pending e-Transfer

You can only cancel a pending e-Transfer if the recipient doesn’t have auto-deposit enabled and they haven't accepted the money. 

To cancel a pending e-Transfer, follow these steps: 

Wealthsimple app Web
  1. Log in to your Wealthsimple mobile app
  2. Tap the Activity tab at the bottom of your screen
  3. Select the e-Transfer under your Activity
  4. Tap Cancel to cancel the pending e-Transfer
Note: It takes around 10-15 minutes to cancel an e-Transfer. Once successfully cancelled, the e-Transfer will update to a Cancelled status. Cancelled or Expired e-Transfers never leave your Cash account. Because of this, you won't see any reversals in your account activity. 
  1. Log in to your Wealthsimple account
  2. Select the Activity tab at the top of the page
  3. Select the e-Transfer under your Activity
  4. Tap Cancel to cancel the pending e-Transfer 
Note: It takes around 10-15 minutes to cancel an e-Transfer. Once successfully cancelled, the e-Transfer will update to a Cancelled status. Cancelled or Expired e-Transfers never leave your Cash account. Because of this, you won't see any reversals in your account activity. 

Cancel a scheduled e-Transfer

Follow these steps to cancel a scheduled e-Transfer:

Wealthsimple app Web
  1. Log in to your Wealthsimple mobile app
  2. Tap the Activity tab at the bottom of your screen
  3. Tap Scheduled activities at the top of your screen
  4. Select the e-Transfer you wish to cancel
  5. Tap Cancel to cancel the e-Transfer
Note: You can cancel your e-Transfer until 5:30am EST on the scheduled date. After this time, e-Transfers cannot be cancelled.
  1. Log in to your Wealthsimple account
  2. Select the Activity tab at the top of your screen
  3. Select Scheduled activities at the top of your screen
  4. Select the e-Transfer you wish to cancel
  5. Select Cancel to cancel the e-Transfer
Note: You can cancel your e-Transfer until 5:30am EST on the scheduled date. After this time, e-Transfers cannot be cancelled.

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