Manage your chequing account handle

Overview

Your handle ($handle) is a unique identifier you use to send and receive money with Wealthsimple Pay. We assign a handle to every client with a personal chequing account, so friends can find you right away. You can keep it or change it yourself in the Wealthsimple app.

By default, other Wealthsimple chequing account owners can find you by entering your full handle exactly. They can't find you by your name, email, phone number, or part of your handle. If you'd rather not be found, you can turn on Privacy Mode.

Handle requirements

• Your handle can use letters, numbers, and underscores, and can be up to 15 characters long
• Your handle may not mislead or deceive others as to your identity or create an undue risk of chargebacks or mistaken payments
• You can't use trademarked names in your handle
• You can't use inappropriate or offensive content in your handle
• Handles are subject to availability, and Wealthsimple reserves the right to change your handle at its discretion at any time. We may reclaim or make handles unavailable without liability to you.

How we assign your handle

You don't need to set up a handle yourself. We assign one automatically:

• New clients: We assign your handle when you open your first chequing account. Opening more chequing accounts doesn't create another handle.
• Existing clients without a handle: We're assigning handles in phases.
• Clients who already have a handle: Your handle stays the same.

We build your handle from your preferred first name, the first letter of your last name, and some numbers. For example, $emmas9317. In some cases we use your initials or WS, and some numbers instead.

When your handle is ready, you'll get a Meet your new handle notification in the Wealthsimple app. Tap it to see your handle, turn on Privacy Mode, or learn more.

Change your handle

You can change your handle yourself in the Wealthsimple app. You don't need to contact our support team.

You can change your handle up to 3 times, so you can have up to 4 handles in total, including the one we assign. You can't reverse a change or reuse a handle you've had before.

To change your handle in the Wealthsimple app:

1. Log in to your Wealthsimple app
2. Tap the Profile icon at the top of your screen
3. Tap the Settings (gear) icon in the top right corner
4. Select Personal information
5. Enter the handle you want. We show whether it's available and how many changes you have left
6. Confirm your change. You'll see Handle updated

Keep in mind that when you change your handle, we register a new [your handle]@wealthsimple.me address for you to receive Interac e-Transfer® transactions.

Turn on Privacy Mode

Privacy Mode is off by default, so people who enter your full handle can find you. When you turn it on, people who aren't already your contacts can't find you or send you money. Your existing contacts aren't affected, and you can turn it off anytime.

You can turn on Privacy Mode from the Meet your new handle notification or from your Wealthsimple Pay settings. For the full steps, see Update your privacy settings or block a contact in your chequing account.

View your handle

To view your handle ($handle):

Frequently asked questions

Related articles

• Send and receive payments with Wealthsimple
• Receive INTERAC e-Transfer® transactions in your chequing account
• Update your privacy settings or block a contact in your chequing account