View or change your Wealthsimple Visa card PIN

In this article:

Overview

You'll be prompted to set a 4-digit PIN when you order your physical Visa card. You can view or change your PIN anytime in the Wealthsimple app.

This applies to the following Wealthsimple cards:

If you can't remember your PIN, you can view your PIN for 30 seconds after you're authenticated.

Follow these steps:

Note: You'll be prompted to review your old PIN in the app before changing it to a new one.

Follow these steps to change your PIN:

After changing your PIN, you'll need to activate it. You can choose one of the two methods below to activate your new PIN.

You can activate your new PIN by using your old PIN one last time at a terminal.

If you prefer to use your new PIN immediately, follow these steps:

Insert your card to make a purchase or withdraw money from an ATM.
Enter your new PIN. If the card reader says that your PIN failed, enter it 3 more times. This is normal.
Your new PIN will be activated.

If you can't change your PIN, your card might be blocked. This happens when you enter the incorrect PIN multiple times at a payment terminal.

For help changing your PIN, you can reach us by:

Phone 24/7
- Canada & US (toll-free): 1-855-585-2672
- International (collect calls accepted): 1-647-955-2672
Email at creditcardsupport@wealthsimple.com

* Trademark of Visa Int., used under license.