Why didn't my dividends reinvest automatically?

There are a few reasons why your dividends might not have been automatically reinvested. Here are some of the most common ones:

• Insufficient cash: You need enough cash in your account to cover the cost of the additional shares.  
• Order quantity: The order quantity must be at least 0.0001 shares.  
• Account status: You must own shares of the stock or ETF at the time of receiving dividends, and the security can't be pending a limit sell. The account must also be active (not archived or suspended).  
• Security eligibility: The security must be eligible for fractional trading and trading in general.  
• Currency mismatch: Dividends must land in an account that matches their currency (CAD dividends in a CAD account, USD dividends in a USD account). This can happen during USD account upgrades.   
• Technical issues: Occasionally, technical issues may prevent us from processing the reinvestment.

What can I do if my dividends didn't reinvest?

If your dividends didn't reinvest automatically, you can submit a fractional order instead. You can also contact our client support team for assistance.  

Tips to ensure your dividends reinvest automatically:

• Maintain sufficient cash in your account to cover the cost of the shares.  
• Ensure the security is eligible for fractional trading and trading in general.  
• Make sure your account is active and in good standing.  

Related articles

• Learn about dividend reinvestments on Wealthsimple
• View your dividend reinvestment activity
• Turn dividend reinvestments on or off