Overview
Learn how to update your Wealthsimple profile password if you've forgotten it. You'll also learn how to update your quick access method (an alternative way to sign in to the Wealthsimple app, such as using a fingerprint or a 4-digit code, instead of your email address and password).
Update your password
If you forgot your password and can’t sign in to Wealthsimple, you can request a password reset email. You'll need to log out of your account before you can reset your password.
To update your password, follow these steps:
- Open the Wealthsimple app on your mobile device
- Tap Log in
- Tap Forgot password?
- Enter the email associated with your Wealthsimple profile
- Select Continue
- We’ll send an email to your email address with instructions for resetting your password
- Open the Wealthsimple website
- Select Log in
- Under the password field, select Forgot password?
- Enter the email associated with your Wealthsimple account
- Select Continue
- We’ll send an email to your email address with instructions for resetting your password
Update your quick access method
Wealthsimple's quick access methods let you log in to your account through our app without entering your email address and password each time. You can update these settings in the Wealthsimple mobile app.
To update your quick access method, follow these steps:
- Sign in to the Wealthsimple app on your mobile device
- Tap the Profile icon in the top right corner
- Tap the Settings (gear) icon in the top right corner
- Choose the Login and security menu item
- Select Quick access method and choose the method of your choice
Comments
0 comments
Please sign in to leave a comment.