Log in with a passkey

In this article:

Overview

A passkey is a simpler, safer way to sign in to your account without using a password that uses your device's biometrics (face or fingerprint) or PIN to log you in. Unlike traditional passwords, passkeys are uniquely tied to your personal device and Wealthsimple.

Using a passkey provides:

  • Enhanced security: Passkeys are domain-bound, meaning they won't work on fake or fraudulent websites
  • Faster login: You don't need to remember a password or wait for a 2FA code
  • Convenience: You can use the same biometric features you already use to unlock your phone
Note: Passkeys are in beta and aren't available to all clients yet. In the meantime, you can contact our support team to request access.

Eligibility

  • You must use a device and browser that supports passkeys. Older devices and browser versions may not be compatible
  • You must use SMS or an authenticator app as your 2FA method to set up a passkey. If you're currently using email 2FA, you'll need to upgrade your 2FA method first

Set up a passkey

To set up a passkey, follow these steps:

Set up your first passkey

Wealthsimple app Web
  1. Log in to the Wealthsimple app
  2. From the Home tab, tap the Profile icon in the top right corner
  3. Tap the Settings (gear) icon
  4. Tap Login and security
  5. Tap Passkeys
  6. Tap Get started
  7. Enter a name for your passkey
  8. Tap Next
  9. Complete the 2FA prompt
  10. Follow your device's prompts to finish the setup
  1. Log in to your Wealthsimple profile
  2. From the Home tab, click the Profile icon in the top right corner
  3. Click the Settings (gear) icon
  4. Click Login and security
  5. Under Passkeys, click Add a passkey
  6. Click Get started
  7. Enter a name for your passkey
  8. Click Next
  9. Complete the 2FA prompt
  10. Follow your device's prompts to finish the setup

Set up additional passkeys

You can set up to five passkeys on your account.

Wealthsimple app Web
  1. Log in to the Wealthsimple app
  2. From the Home tab, tap the Profile icon in the top right corner
  3. Tap the Settings (gear) icon
  4. Tap Login and security
  5. Tap Passkeys
  6. Tap the + (plus) icon
  7. Enter a name for your passkey
  8. Tap Next
  9. Complete the 2FA prompt
  10. Follow your device's prompts to finish the setup
  1. Log in to your Wealthsimple profile
  2. From the Home tab, click the Profile icon in the top right corner
  3. Click the Settings (gear) icon
  4. Click Login and security
  5. Under Passkeys, click Add a passkey
  6. Enter a name for your passkey
  7. Click Next
  8. Complete the 2FA prompt
  9. Follow your device's prompts to finish the setup

Rename a passkey

To rename a passkey, follow these steps:

Wealthsimple app Web
  1. Log in to the Wealthsimple app
  2. From the Home tab, tap the Profile icon in the top right corner
  3. Tap the Settings (gear) icon
  4. Tap Login and security
  5. Tap Passkeys
  6. Swipe left on the passkey you want to rename and tap the edit icon
  7. Enter a new name for your passkey
  8. Tap Next
  9. Tap Done
Note: You can also tap the passkey and select Rename my passkey.
  1. Log in to your Wealthsimple profile
  2. From the Home tab, click the Profile icon in the top right corner
  3. Click the Settings (gear) icon
  4. Click Login and security
  5. Under Passkeys, click the edit icon on the right of the passkey you want to remove
  6. Enter a new name for your passkey
  7. Click Next
  8. Click Done

Remove a passkey

If you lose a device, you should remove the passkey associated with it as soon as possible to keep your account secure. To remove a passkey, follow these steps:

Wealthsimple app Web
  1. Log in to the Wealthsimple app
  2. From the Home tab, tap the Profile icon in the top right corner
  3. Tap the Settings (gear) icon
  4. Tap Login and security
  5. Tap Passkeys
  6. Swipe left on the passkey you want to remove and tap the delete icon
  7. Tap Confirm to verify you want to remove that passkey
  8. Complete the 2FA prompt
Note: You can also tap the passkey and select Remove this passkey.
  1. Log in to your Wealthsimple profile
  2. From the Home tab, click the Profile icon in the top right corner
  3. Click the Settings (gear) icon
  4. Click Login and security
  5. Under Passkeys, click the delete icon on the right of the passkey you want to remove
  6. Click Confirm to verify you want to remove that passkey
  7. Complete the 2FA prompt

Frequently asked questions

Will I be notified if a passkey is added or removed?

Yes, you'll receive an email and message confirmation whenever a passkey is added to or removed from your account.

Can I still use 2FA when logging in with a passkey?

This isn't possible at the moment, but we're planning to add this option in the future.

What happens if I lose my device?

If you've set up passkeys on multiple devices, you can use another one to sign in and remove the passkey from the lost device. If you don't have another passkey-enabled device, you can still sign in using your password and 2FA or through account recovery.

Why am I being asked to use a phone or tablet when setting up a passkey on the web?

This can happen if your browser or device doesn't fully support passkeys yet. Try updating your browser and device to the latest versions, then restart your browser and try again.

How many passkeys can I set up?

You can set up up to five passkeys on your account. If you’d like to add a new passkey after reaching this limit, you’ll need to remove one of your existing passkeys first.

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