In this article:
Overview
You can review your Wealthsimple Visa Infinite*, Visa Infinite +* or Visa Infinite Privilege* credit Card transactions directly in the mobile app. Checking your transactions regularly helps you keep track of your balance and identify any unauthorized transactions.
How to review your transactions
Follow these steps to review your transactions:
- Sign in to the Wealthsimple app on your mobile device
- Select your credit card account
- Scroll down to Activity
- Here, you can review your transactions
If you see a transaction that you don't recognize, please reach out to us as soon as possible:
- Toll-free (Canada and US): 1-855-585-2672
- Collect calls (international): 1-647-955-2672
- Email: creditcardsupport@wealthsimple.com
Frequently asked questions
Why didn't my transaction go through?
Your transaction may be declined for several reasons, including:
- You have insufficient available credit
- You entered incorrect information (for example, expiry date, CVV)
- The payment processor suspected suspicious activity
- Your card is blocked
- Your account's in bad standing (you have an overdue payment)
If you have any questions, you can reach out to us 24/7:
- Toll-free (Canada and US): 1-855-585-2672
- Collect calls (international): 1-647-955-2672
- Email: creditcardsupport@wealthsimple.com
* Trademark of Visa Int., used under license.
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