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Overview
Before you can start spending with your physical Wealthsimple prepaid Mastercard, you'll need to activate it and add funds to your account.
If you don't have a physical Wealthsimple prepaid Mastercard yet, you can request one using the Wealthsimple app.
Tip: Your virtual card is instantly activated as soon as you open a chequing account. You can access your virtual card in the Wealthsimple mobile app and add it to your phone's wallet.
How to activate your physical prepaid Mastercard
To activate your prepaid Mastercard directly from your app, follow these steps:
- Log in to your Wealthsimple mobile app
- From the Home tab, tap your Chequing account
- Tap the card icon at the top right of your screen and swipe to the left to navigate to your Physical card settings
- Select Activate your card
- Tap Get started
- Enter your card's Expiry date and CVV
- Create a 4-digit PIN, confirm your PIN and then tap Set up your PIN
- Your physical Wealthsimple card will then be activated
To activate your prepaid Mastercard over the phone, follow these steps:
- Call +1 877-868-0854 to activate your card and set your PIN
- Add funds to your account if you haven't already
- Sync your PIN by using your physical card in person
Note: You need to sync your PIN within 365 days of getting your card. The best way to do this is by going to an ATM and performing a transaction, like a balance check or withdrawal.
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