Send money with INTERAC e-transfer

You can send an e-transfer directly from your Cash account to anyone who does not use Wealthsimple Cash.

Before sending an e-transfer
Sending an e-transfer is like sending cash. You should always be cautious when sending or receiving money. Here are some things to think about before sending an INTERAC e-transfer:

Only send money to contacts you know and trust. Once you submit an INTERAC e-transfer and the recipient deposits the funds, there is no way to reverse it.
If your transfer requires a password, choose one that cannot be easily guessed or found. Be sure to share it through a safe channel.

To send an e-transfer to a new or existing email contact, follow these steps:

Log in to your Wealthsimple mobile app
Tap the Home tab at the bottom of your screen
Select your Cash account
Tap Send or request
Tap Send money
Select INTERAC e-transfer
Search for and select your contact’s email, or tap Send to a new contact to send to a new recipient
If the recipient does not have auto-deposit enabled, you'll be prompted to create a security question and answer, then tap Next
If you wish to schedule the e-transfer for a future date, tap the Date dropdown to select a future date
Enter the amount you wish to send, and tap Next
Follow the prompts to send your e-transfer

Note: The e-transfer will come through from Peoples Trust.

Check the status of your e-transfer

To check the status of an e-transfer you sent, follow these steps:

Log in to your Wealthsimple mobile app
Tap the Activity tab at the bottom of your screen
Select the e-transfer under your Activity
Tap your e-transfer to check the status

Note: If your e-transfer has been In Progress for longer than 30 minutes, it is likely that the e-transfer has been held by an intermediary. Our team is currently working on resolving this in order to release the funds, which may take up to one business day.

Cancel a pending e-transfer

To cancel a pending e-transfer, follow these steps:

Log in to your Wealthsimple mobile app
Tap the Activity tab at the bottom of your screen
Select the e-transfer under your Activity
Tap Cancel

Note: It takes around 10-15 minutes to process cancelling an e-transfer. Once successfully cancelled, the e-transfer will show up as Expired. E-transfers that are auto-deposited into the recipient's account are not cancellable.

Cancel a scheduled e-transfer

Scheduled e-transfers can be cancelled by following these steps:

Log in to your Wealthsimple mobile app
Tap the Home tab at the bottom of your screen
Select your Cash account
Tap Send or request
Tap Send money
Select INTERAC e-transfer
Tap the Scheduled tab
Select the e-transfer you wish to cancel
Follow the prompts to cancel your e-transfer

Note: You can cancel your e-transfer until 5:30am EST on the scheduled date. After this time, e-transfers cannot be cancelled.

E-transfer sending limits

E-transfer limits on Cash are the same as the standard send limits on Cash. We won’t complete any transaction that goes over the send limits. We have listed the limits below:

Timeframe	Sending limit
Per day	$5,000.00CAD
Per week	$10,000.00CAD
Per month (30 days)	$30,000.00CAD

E-transfer security question

To reference a previous question and answer on a pending e-transfer, follow these steps:

Log in to your Wealthsimple mobile app
Tap the Activity tab at the bottom of your screen
Select the e-transfer in your Activity feed

Note: You cannot edit your security question and answer on a pending e-transfer.

Check the status of your e-transfer

Cancel a pending e-transfer

Cancel a scheduled e-transfer

E-transfer sending limits

E-transfer security question

Comments

Sending and receiving funds

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