Send and request money with Wealthsimple Pay

In this article:

Tip: This article covers how to send or request money with the Wealthsimple Pay feature. For information about Interac e-Transfer transactions, please continue to an article below:

Overview

You can send and receive money from anyone who also has a Wealthsimple chequing account. Chequing accounts come with the Wealthsimple Pay feature that allows you to effortlessly send and request money. We've refreshed the look of the send screen, including an updated contact list, and added new ways to manage your friends.

Note: This feature is only available for personal chequing accounts. Business chequing accounts don't support it.

Wealthsimple vs Interac e-Transfer®

Feature Wealthsimple Pay Interac e-Transfer
Send money instantly Yes No (takes up to 30 minutes to be received)
Send money to an individual Yes Yes
Request money from an individual Yes Yes
Split a bill with a group of contacts Yes No
Block a contact Yes No
Pin a favourite contact Yes No
Note: Interac e-Transfer transactions also require you to create a security question if the receiver doesn't have auto-deposit enabled. Security questions aren't required for the Wealthsimple Pay feature. Funds are sent and received instantly with no security questions needed.

Send money to your friends

Note: You can't cancel or recall funds after you've sent them. Double-checking the amount you're sending and who you're sending it to before confirming the transfer.

To send money to friends, follow these steps:

Wealthsimple app Web
  1. Log in to your Wealthsimple app
  2. Tap your chequing account
  3. Tap Wealthsimple Pay
  4. Select a contact, or select New and search for your friend's $handle to add them
  5. Tap Send
  6. Review the confirmation message and tap Next
  7. Enter the amount you want to send
  8. Select the account you want to send the money from
  9. Tap the next (arrow) button
  10. Add a message and tap Send
  1. Log in to your Wealthsimple profile on a computer or laptop
  2. Select your chequing account
  3. Select Wealthsimple Pay
  4. Select an existing contact, or select Next and search for your friend’s $handle to add them
  5. Select Send
  6. Enter an amount you want to send
  7. Select your account to send the funds from
  8. Select Continue and add a message
  9. Select Send

Any money you send will be auto-deposited into your receiver's chequing account.

Request money from your friends

You can request money from friends who have a Wealthsimple handle:

Wealthsimple app Web
  1. Log in to your Wealthsimple app
  2. Tap your chequing account
  3. Tap Wealthsimple Pay
  4. Select a contact, or select New and search for your friend's $handle to add them
  5. Tap Request
  6. Enter the amount you wish to request
  7. Tap the next (arrow) button
  8. Add a message and tap Request
  1. Log in to your Wealthsimple profile on a computer or laptop
  2. Select your chequing account
  3. Select Wealthsimple Pay
  4. Select a contact, or select New and search for your friend’s $handle to add them
  5. Select Request
  6. Enter an amount you want to request
  7. Select your account to deposit the funds in
  8. Select Continue and add a message
  9. Select Request

Sending limits

Your chequing account has daily, weekly, and monthly sending limits. We won't complete any transactions that go over your sending limit.

Timeframe Sending limit
Per day $5,000.00 CAD
Per week $10,000.00 CAD
Per month (30 days) $30,000.00 CAD

Manage your contacts

Give a contact a nickname

You can give a Wealthsimple contact a nickname. Your nickname shows up in your contact list and activity feed instead of their account display name. You can remove a nickname at any time from the contact's details, and it'll switch back to their original name automatically.

Delete and re-add a contact

You can delete a Wealthsimple contact from your list. Deleting a contact only removes them from your list — it doesn't affect your ability to send to them again. Search for their handle and add them back the same way you added them the first time. Your past send history with them isn't affected either way.

Pin a favourite contact

You can pin favourite contacts so they're easier to find. Look for the pin option on a contact in your list.

Block or unblock a contact

Blocking a contact stops them from sending to or requesting from you and removes them from your visible contact list. You can block or unblock a contact from their contact details in the app.

Note: If you unblock someone but they've also blocked you, you still won't be able to send to each other until they unblock you too.

For full steps, see Update your privacy settings or block a contact in your chequing account.

Frequently asked questions

Can I give a contact a nickname?

Yes. Nicknames show up in your contact list and activity feed instead of the contact's account display name. You can remove the nickname anytime to see their original name again.

I deleted a contact by accident, can I get them back?

Yes. Deleting a contact just removes them from your list. Search for their handle and add them back the same way you added them the first time. Your past send history with them isn't affected.

Can I keep certain contacts at the top of my list?

Yes. You can pin favourite contacts so they're easier to find.

How do I block or unblock someone on Wealthsimple Pay?

You can block or unblock a contact from their contact details. If you unblock someone but they've also blocked you, you still won't be able to send to each other until they unblock you too.

Can I cancel or reverse a payment I already sent?

No. It's not possible to cancel or recall funds after you've sent them, so double-check the recipient and amount before confirming a send.

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