Overview
DragonPass is a premium airport service provider where members gain access to airport lounges. You can gain access to DragonPass if you reach a milestone that grants you the option to pick a reward
To learn more about DragonPass, check out their Frequently Asked Questions.
What you get with Wealthsimple
When you gain access to DragonPass with milestone rewards, you'll receive 4 free passes per year that you can use on yourself or for anyone travelling with you.
You can use these passes for airport lounges offered by DragonPass.
Activate your DragonPass membership
Once you’ve claimed DragonPass as your milestone reward, follow the steps below to activate your DragonPass membership. Make sure that you do not create an account before using this code.
Step 1: Locate your code
- Claim DragonPass as your milestone reward
- Copy your activate code
Step 2: Set up your DragonPass account
- Download the DragonPass mobile app
- Open the DragonPass app and tap Activate membership
- Choose Activate Account Benefit
- Enter your 16-digit membership number, along with the activation code
- Enter your email address and other personal information
- Verify your email
- Choose a password and confirm it
- Your membership should now be activated
Step 3: Log in to your DragonPass account
Follow these steps to log into your DragonPass account:
- Open the DragonPass mobile app
- Tap Log in on the Welcome to DragonPass screen
- Enter your 16-digit member number and your password
Frequently asked questions
I already have a DragonPass account. How do I claim my DragonPass milestone reward?
You can add the unique membership number and activation code provided for your milestone reward to your existing DragonPass account. You can find these credentials in the Wealthsimple mobile app on your Profile page when you tap your DragonPass reward.
Follow these steps to claim your DragonPass milestone reward:
- Log in to DragonPass mobile app with your existing DragonPass account
- Go to the Membership tab
- Tap Add membership at the top
- Tap Activate membership
- Enter your new membership number and activation code, and follow the rest of the instructions
- You'll now have a second membership added. You can access it by tapping Switch Membership at the top of the Membership tab.
I'm receiving a "This membership number is incorrect" error message.
It's possible your membership may already be activated. Please log in to the account associated with your Membership Number by entering the respective email address or Membership Number and Password.
Do my passes expire?
Yes, your passes have a one-year expiration period from your activation date. For example, if you activate your membership on June 1, 2023, you have until May 31, 2024, to use all your passes. Any unused passes will expire after this one-year period and won't carry over.
What happens when my membership expires? Will my lounge visits expire?
When your membership expires after one year, any unused passes will expire. To continue using DragonPass after expiration, you must claim it as a milestone reward again. This will provide a new membership number and activation code, which will provide you with 4 new complimentary passes for the next year.
How can I purchase additional passes beyond the amount allocated by Wealthsimple?
You can purchase additional passes through the DragonPass app for $32 USD per pass by following the steps below:
- Open your DragonPass app
- Click on Profile (at the bottom right of the home page)
- Click on Memberships (the card image on the left in the center of the Profile page)
- Click on +Add Visit(s) (at the bottom left)
- Follow the instructions to complete the purchase of your visit
- Once you have successfully topped up the visit(s), the number of available visits will show in the membership card image.
Can I pre-book access to the lounge?
Access to the lounge is subject to availability on the day, and you cannot pre-book a specific time or date.
Are children charged the same price?
Children under the age of 2 years are admitted free of charge into the lounge. However, anyone aged 2 years and over will be charged a visit unless stated on the lounge page in the app.
I do not see a participating lounge in the airport I am visiting.
It's possible that DragonPass doesn't include any lounges at a particular airport of interest. DragonPass is continuously working on onboarding more lounges worldwide and adding lounges to their network regularly. If you may be travelling from this airport again in the future, it's recommended that you check the DragonPass app or website in case a lounge has become available.
Is there a time limit for how long I can use the lounge?
DragonPass users are subject to the time limits put in place by each individual airport lounge. These typically range from 2 to 4 hours.
Can I use my passes for guests?
Yes, purchased passes can be used for guests, with the following conditions:
- Membership holder must be present - You cannot give your passes to others to use without you being there.
- One pass per person - Each guest (including you) requires one pass. Children under 2 years old enter free.
- No guest limit - You can bring as many guests as you have available passes (for example, with 4 passes, you could bring 3 guests plus yourself).
What happens if the airport lounge doesn't accept my DragonPass?
Access to lounges is always subject to availability and lounge discretion.
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