Overview

Learn how to manage your chequing account's privacy. You'll learn how to turn on privacy mode and how to block or unblock contacts to control who can see your information and send you payments.

Turning on privacy mode

Privacy mode allows you to set your chequing account profile to private. This means that your handle, phone number, and email are hidden from anyone who is not in your contact list. 

To activate privacy mode, follow these steps:

1. Log in to your Wealthsimple mobile app
2. Tap the Profile icon in the top right corner
3. Tap the Settings (gear) icon in the top right corner
4. Tap Login and security
5. Toggle on Privacy mode at the bottom of the screen

Blocking a contact

If there's a specific contact you don't want as a friend on Wealthsimple, you can block them. 

Blocking a contact will:

• Remove them from your contact list
• Hide each of you in each other’s profile
• Prevent payments to each other and payment requests from each other

To block a Wealthsimple user, follow these steps: 

1. Log in to your Wealthsimple mobile app
2. Tap your chequing account
3. Tap More
4. Choose Pay Friends with Wealthsimple
5. Tap Send money or Request money
6. Scroll down to your desired contact
7. Select the contact
8. Tap the Settings (gear) icon in the top right corner
9. Select Block
10. Tap Block again to block the user

Unblocking a user

To unblock a Wealthsimple user, follow these steps: 

1. Log in to your Wealthsimple mobile app
2. Tap the Profile icon at the top-right of your screen
3. Tap Login and security
4. Select Blocked accounts
5. Tap the account you wish to unblock and confirm