A withdrawal can fail or get rejected if there is an issue with your linked bank account. The most common issues – and tips for resolving them – are below.
- The linked bank account is closed
If you can’t add funds to a linked bank account, try withdrawing to a different bank account.
- The linked bank account is frozen
If the bank account is frozen, contact your financial institution and ask them to remove the freeze.
- The linked bank account’s information is invalid
If there is an issue with your account information, a member of our support team will reach out and request a more information.
Note: When you make a withdrawal from an Invest account, we sell your investments to create a cash balance. If your withdrawal fails, we'll leave the cash balance in your account for five business days. After this period, we'll automatically reinvest your funds again.