Overview
There may be a problem linking your bank account to Wealthsimple if you linked an account, initiated a deposit, and the deposit hasn't shown up in your account within 5 business days.
Please check the email linked to your Wealthsimple account for instructions from us. We may need you to upload specific documents to verify your bank account before you can initiate a deposit.
Common bank linking issues
Review the common issue below and how to resolve them:
- Your name doesn't match both accounts
- You linked the wrong account type
- We don't support your bank yet
1. Your name doesn't match both accounts
The name on the bank account must match the name on your Wealthsimple profile. To fix this:
- If you made an error with your legal name or if you recently changed your legal name, please contact Client Success.
- If the account isn't yours, remove it and add an account in your name.
2. You linked the wrong account type
We only support linking chequing and savings accounts. To fix this:
- Remove the unsupported account and link a chequing or savings account.
We don't support these types of bank accounts:
- Corporate or business accounts*
- Investment accounts (like Tax Free Savings Accounts)
- Line of credit or credit card accounts
- External crypto wallets
*You can only link a corporate bank if you have a Wealthsimple Business account.
3. We don't support your bank yet
If we don't support your bank, please check out different ways you can fund your Wealthsimple account.
Unsupported banks for bank linking
Review the bank we don't support below. Select the arrow beside the letter to view the list.
A
- All Trans Financial Services Credit Union Limited
- Amicus Bank
- Arnstein Community Credit Union Limited
B
- B2B Bank (formerly B2B Trust)
- BNP Paribas (Canada)
- Bank West
- Bank of America, National Association
- Bank of Canada
- Bank of China (Canada)
- Bank of Tokyo Mitsubishi UFJ (Canada)
- Barclays Bank PLC, Canada Branch
- BofA Canada Bank
- Bridgewater Bank
C
- C Pop. Atholville Val D'amours Ltee
- CTC Bank of Canada
- Most Caisse Populaire branches
- Note: Caisse Populaire Desjardines is supported.
- Canadian Imperial Bank of Commerce Trust Corporation
- Citibank Canada
- Citibank, N.A.
- Citizens Bank of Canada
-
Columbia Valley Credit Union
- Comerica Bank
- Concentra Financial Services Association
D
- Deutsche Bank AG
- DirectCash Bank
- Dundalk District Credit Union Limited
E
- Effort Trust Company
F
- Fifth Third Bank
- Fédération des caisses populaires Acadiennes Limitée, La
- Fédération des caisses populaires de l'Ontario Inc., La
G
- General Bank of Canada
- Goderich Community Credit Union Limited
H
- HSBC Bank USA, National Association
- HSBC Mortgage Corporation (Canada)
- HomEquity Bank
- Household Trust Company
I
- Industrial Alliance Trust Inc.
- Industrial and Commercial Bank of China (Canada)
- Investors Group Trust Co. Ltd.
J
- J.P. Morgan Bank Canada
- JPMorgan Chase Bank, National Association
- Jameson Bank
K
- Korea Exchange Bank of Canada
L
- Latvian Credit Union Limited
- Laurentian Bank of Canada
- Laurentian Trust of Canada Inc.
M
- M&T Bank
- Manulife Trust Company
- Maple Bank
- Mega International Commercial Bank (Canada)
- Mizuho Corporate Bank, Ltd., Canada Branch
- MonCana Bank of Canada
- Montreal Trust Company of Canada
N
- National Trust Company
- Neo Financial HISA
O
- Ontario Civil Service Credit Union Limited
P
- Pace Savings & Credit Union
- Pacific & Western Bank of Canada
- President’s Choice Financial
R
- Rabobank Nederland
- ResMor Trust Company
- Royal Bank Mortgage Corporation
- Royal Bank of Scotland N.V., (Canada) Branch
- Royal Trust Company, The
- Royal Trust Corporation of Canada
S
- Scotia Mortgage Corporation
- Société Générale (Canada Branch)
- Société Générale (Canada Branch)
- State Bank of India (Canada)
- State Street
- Sumitomo Mitsui Banking Corporation of Canada
T
- TD Mortgage Corporation
- TD Pacific Mortgage Corporation
- The Bank of New York Mellon
- The Canada Trust Company
- The Northern Trust Company, Canada Branch
- The Royal Bank of Scotland plc, Canada Branch
U
- U.S. Bank National Association
- UBS AG Canada Branch
- UBS Bank (Canada)
- United Overseas Bank Limited
V
- Voyageurs Credit Union
W
- Walmart Canada Bank
- Wells Fargo Bank, National Association, Canadian Branch
Frequently asked questions
Why can't I link my BMO account to Wealthsimple?
If your BMO account has a $0 balance, you must transfer money into the account before you can successfully link it to Wealthsimple.
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