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  1. Help Centre
  2. Your Profile
  3. Troubleshooting
  4. Troubleshooting

Troubleshooting

  • Canada Post strike service disruption
  • Contact Wealthsimple
  • Minimum supported iOS version
  • Troubleshoot linking your Wise bank account
  • Avoiding misleading or manipulative trading practices
  • System requirements to use Wealthsimple
  • Troubleshoot a SIN error
  • Troubleshoot a rejected withdrawal
  • Troubleshoot linking your bank account
  • Troubleshoot a declined Wealthsimple prepaid Mastercard
  • Understanding why your order filled at a different price
  • Resolve a negative cash balance in your chequing account
  • Troubleshoot a cancelled order
  • Troubleshoot a negative cash balance in your Wealthsimple Crypto account
  • Manually verify your identity
  • Dispute an authorized transaction from your Wealthsimple prepaid Mastercard
  • Dispute an unauthorized transaction from your Wealthsimple prepaid Mastercard
  • Resolve a negative cash balance in your investing account
  • Troubleshoot a rejected deposit
  • Check the Wealthsimple status page

Reach out for support

Our team is here to help - just get in touch.

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