Troubleshooting
- My two-step verification (2FA) code is invalid, I can’t login
- Avoiding misleading or manipulative trading practices
- System requirements to use Wealthsimple
- Troubleshoot a SIN error
- Troubleshoot a rejected withdrawal
- Troubleshoot linking your bank account
- Troubleshoot your Wealthsimple Cash card
- Why did my order fill at a different price than expected?
- Troubleshoot a negative cash balance in your Cash account
- Troubleshoot a cancelled order
- Troubleshoot a negative cash balance in your Wealthsimple Crypto account
- Why is my order pending?
- Upload documents to manually verify your identity
- Why are my 'Available to trade' and 'Available to withdraw' amounts different?
- Dispute an authorized transaction from your Wealthsimple Cash card
- Dispute an unauthorized transaction from your Wealthsimple Cash card
- Troubleshoot a negative cash balance in your trading account
- Troubleshoot a rejected deposit
- Trading account status page
