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  1. Help Centre
  2. Your Profile
  3. Troubleshooting
  4. Troubleshooting

Troubleshooting

  • Contact Wealthsimple
  • Minimum supported iOS version
  • Troubleshoot linking your Wise bank account
  • Avoiding misleading or manipulative trading practices
  • System requirements to use Wealthsimple
  • Troubleshoot a SIN error
  • Troubleshoot a rejected withdrawal
  • Troubleshoot linking your bank account
  • Troubleshoot your Wealthsimple prepaid Mastercard
  • Why did my order fill at a different price than expected?
  • Troubleshoot a negative cash balance in your chequing account
  • Troubleshoot a cancelled order
  • Troubleshoot a negative cash balance in your Wealthsimple Crypto account
  • Manually verify your identity
  • Dispute an authorized transaction from your Wealthsimple prepaid Mastercard
  • Dispute an unauthorized transaction from your Wealthsimple prepaid Mastercard
  • Troubleshoot a negative cash balance in your self-directed investing account
  • Troubleshoot a rejected deposit
  • Trading account status page

Reach out for support

Our team is here to help - just get in touch.

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