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  1. Help Centre
  2. Your Profile
  3. Troubleshooting
  4. Troubleshooting

Troubleshooting

  • Avoiding misleading or manipulative trading practices
  • System requirements to use Wealthsimple
  • Troubleshoot a SIN error
  • Troubleshoot a rejected withdrawal
  • Troubleshoot linking your bank account
  • Troubleshoot your Wealthsimple Card
  • Why did my order fill at a different price than expected?
  • Troubleshoot a negative cash balance in your spending account
  • Troubleshoot a cancelled order
  • Why am I getting an error on my limit order?
  • Find your external banking and account details
  • Troubleshoot a negative cash balance in your Wealthsimple Crypto account
  • Why is my order pending?
  • Upload documents to manually verify your identity
  • Why are my 'Available to trade' and 'Available to withdraw' amounts different?
  • Dispute a purchase made with your Wealthsimple Card
  • Troubleshoot a negative cash balance in your trading account
  • Why do I need to confirm my personal details or verification documents?
  • What happens if I've over-contributed to my TFSA?
  • Troubleshoot a rejected deposit
  • Trading account status page
  • What's the difference between Wealthsimple Crypto and Wealthsimple's other products?

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