Wealthsimple Trade currently supports the following assets, as long as they meet our eligibility criteria (see below):

• Stocks (only common shares)
• ETFs
• Select cryptocurrencies using Wealthsimple Crypto

Eligibility criteria

A stock or ETF must meet our eligibility criteria to become available on Wealthsimple Trade.

When you search for an asset that is unavailable to trade, you'll see a brief message explaining why. Some of the reasons are as follows –

The security type is not supported
Only stocks and ETFs are supported on Wealthsimple Trade. Wealthsimple Trade does not support any other assets, including:

• Mutual Funds
• Preferred Shares
• Options
• Securities that trade Over-the-counter (OTC)
• Forwards & Futures
• Rights and Warrants
• Bonds
• Investment Savings Accounts & Money Markets
• Stocks & ETFs that trade on non-North American exchanges

This security isn’t listed on a supported exchange
Wealthsimple Trade currently supports stocks and ETFs trading on the following exchanges:

• Toronto Stock Exchange (TSX)
• TSX Venture Exchange (TSXV)
• New York Stock Exchange (NYSE)
• NASDAQ
• NEO
• Canadian Securities Exchange (CSE) – limited securities available
• BATS Exchange – limited securities available

If the security you're looking for is listed on another exchange or is traded over-the-counter (OTC) you will not be able to purchase it on the Trade platform. If the security is listed on both a US exchange and a Canadian exchange, we will only support the security listed on the Canadian exchange.

This security may not meet our settlement or average daily trading volume requirements
We only allow securities to be traded that settle with the Canadian Depository for Securities (CDS). We also impose minimum price and volume constraints for stocks traded on the platform.

The security is delisted, suspended, or halted
In most cases, orders can’t be submitted for securities that are delisted or suspended. Orders can be submitted for securities that are halted, however, they will not fill until trading resumes.

Note: If you own a stock or ETF within your Trade account that is no longer supported, you’ll still be able to sell it as long as the stock has not been delisted and is still being traded. However, you will not be able to purchase additional shares.

Request a new stock or ETF

If you'd like to request a stock or ETF that's not currently available on the Trade platform, you can add it to the feedback survey below:

Wealthsimple Trade Stock and ETF Request Form

While the form doesn't guarantee that we will add your requested securities to the platform, we'll monitor responses to help make the Trade experience better.

You can transfer your existing investment account at another banking institution into one of Wealthsimple’s investment products. It generally takes 1 - 4 weeks to complete a transfer.

Set up your transfer

Transfer into Wealthsimple Invest
Wealthsimple Invest is our automated investing service that manages your investments for you. There are lots of different types of accounts you can transfer into Invest –

• Transfer a RRSP, TFSA or personal investment account into Invest
• Transfer an existing RESP
• Transfer a pension
• Transfer shares from an employee stock plan

Transfer into Wealthsimple Trade
Wealthsimple Trade is our commission-free trading service. It’s a good choice if you’re looking to actively manage your portfolio yourself.

• Transfer an RRSP, TFSA or personal investment account into Trade

Transfer timelines

Most transfers take 1 - 4 weeks to complete, although in some cases it can take up to 8 weeks if the transfer is more complex. Here are some of the things that extend transfer timelines –

The transfer method
An institution will transfer your funds to Wealthsimple as either an electronic funds transfer or as a cheque in the mail. An electronic funds transfer is typically much faster than a cheque in the mail.

Mis-matched information
When the information we have on file doesn’t match what your banking institution has, it can introduce a delay into the process. Common reasons for mis-matched information include –

• Information in your Wealthsimple account – like your account number, full name, SIN, residential address and date of birth – doesn’t match the information your bank has on file.
• Your digital signature is dramatically different from the signature your banking institution has on file.
• You’re transferring one account into a different type of account.

Note: you can also view and cancel your pending transfers

Tips for a successful transfer

• Make sure the information in your Wealthsimple account matches the information your bank has on file
  Double check the account number, full name, SIN, residential address and date of birth. Ask your bank to update your details if the information doesn’t match. Alternatively, send us an email and we can amend the transfer form for you.
  
  
• Create the most accurate digital signature you can
  If you notice that the signature on your transfer form is drastically different from your regular signature, then it is possible that your financial institution may reject our request.
  
  
• Be aware of transfer fees from your institution
  Your institution may charge a transfer fee up to $150, and this will be deducted from your account value. If there are insufficient funds to cover the transfer fee, then your bank may reject the transfer request.
  
  
• Make sure you’re transferring into the same type of account
  When transferring investment accounts, it is important that the account you have with your bank matches the investment account you have at Wealthsimple. For example: if you're transferring a Spousal RRSP, make sure you open a Spousal RRSP at Wealthsimple.

Absolutely! Also referred to as “Two-Factor Authentication” (2FA), Wealthsimple proudly supports the ability for you to activate this extra layer of security on your profile. Want to learn more about what Two-Step Verification is? Check out our FAQ here, or our magazine article here.

You can activate Two-Step Verification from both your Wealthsimple app as well as your Wealthsimple profile online. Please note that you will need either a cell phone or smartphone in order to activate Two-Step Verification.

To activate Two-Step Verification from your app, tap the small cog icon in the top-right corner of your screen and select “Security” from the list of options. From there you should see the option to begin activating your Two-Step Verification.

To activate Two-Step Verification from your profile online, click your name in the top-right corner of the screen and select “Settings” from the dropdown menu. On the “Settings” page select the “Security” tab. On this tab you will find the option to activate Two-Step Verification.

While activating Two-Step Verification, you'll be asked to choose which method you'd like to receive your verification through - via text (SMS message) or an app (like Authy or Google Authenticator). Select the method you prefer!

You'll also be given a Recovery Code - write this down for safe keeping. In the unfortunate event that you either lose your phone or it is stolen, you would no longer be able to access your account as you would no longer have the ability to receive your verification code. This is where your Recovery Code comes in - this code will grant you one-time access to your Wealthsimple profile so you can reset the Two-Step Verification using your new phone.